Privacy Policy

This privacy policy sets out how Caroline Forward uses and protects any information that you give when you use this website, sign my visitors’ book at exhibitions, including Open Studios, or contact me direct about my artwork.
I am committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
I may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/5/2018.

What I collect
I may collect the following information:
• Your name
• Your contact information including email address and phone number
• Billing address and shipping address

If you complete a subscribe form either via my website, email or paper version, I will keep your information on my mailing list, but you can unsubscribe at any time.

What I do with the information I gather
I use the information collected generally to fulfil any orders, process your payment information, arrange for shipping, sending information and providing you with invoices and/or order confirmations, or artwork authenticity certificates. Additionally, I use your contact details, when in line with the preferences you have shared with me, to provide you with information or advertising relating to my artworks or services, including exhibitions.
I may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information I receive, or to otherwise protect my rights.

Security
I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, my hosting provider has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online.

Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share with me.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Cookies are required to use the hosting system to manage a website.
Cookies are also required to use the shopping cart facility on my website.
The hosting company uses tracking cookies to analyse user traffic on their client sites, including my website. A cookie is used to identify your browser and each visit will be applied. These may be declined.

Links to other websites
My website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• You may edit your contact preferences at any time
• I will not sell, distribute or lease your personal information to third parties unless required by law to do so
• It is your right to view details of the Personal Information which I hold about you under the Data Protection Act 1998. If you would like to exercise this right, please contact me on carolineforward@hotmail.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please contact me.

Data Retention
When you buy a piece of art from me I will maintain your email and contact details for my records unless and until you ask me to delete this information.

Changes
I may update this privacy policy from time to time in order to reflect, for example, changes to my practices or for other operational, legal or regulatory reasons.

Contact me
For more information about my privacy practices, if you have questions, or if you would like to make a complaint, please contact me by email at carolineforward@hotmail.co.uk